Free is a real pipeline
Signals and leads ship with the same feature set as on higher tiers (statuses, activities, email integration). The difference is later modules — e.g. convert to project requires Pro.
Rakon CRM
Plans, pricing and features
Full overview of Free, Pro and Enterprise for Rakon CRM. The matrix reflects product catalog 2026.10 — what you see here is what Cloud sends to CRM when your plan is active.
Rakon CRM
crm.rakon.cloud — signals, leads, directory, brands; Pro adds projects and quotes; Enterprise adds catalog, marketing and licensing.
- CRM Free — instantly, no card, up to 10 users in the organization.
- CRM Pro and Enterprise — contract, per-seat annual pricing (1–3 year terms).
- Cloud sends the exact plan and modules to CRM — the matrix is what you get.
- Out-of-plan features stay visible but locked in CRM (clear upgrade message).
Sales flow from signal to fulfillment
CRM follows a project-first model: project as the work container, then quotes and (on Enterprise) catalog and licensing fulfillment.
Signals
All plans
Leads
All plans
Projects
Pro+
Quotes
Pro+
Catalog
Enterprise
Licensing
Enterprise
Pro = project + quote
One AM/PM runs the project, builds quotes and uses the email workspace (M365/inbox). Brand partner levels and statuses for distribution.
Enterprise = catalog & fulfillment
Unified catalog, marketing campaigns, PFR/rebates on brands, advanced company analytics and licensing/CSP fulfillment after quote acceptance.
What you get on Free, Pro and Enterprise
Matrix reflects product catalog 2026.10. In CRM, out-of-plan features stay visible with “minimum {plan} plan required” — not hidden.
Included in plan
Visible, locked (plan upgrade)
Not in plan
| Feature / module | Free €0 | Pro from €300 / seat / yr | Enterprise from €660 / seat / yr |
|---|---|---|---|
| Workspace & directory | |||
| Dashboard, calendar, help | ✓ | ✓ | ✓ |
| Companies & contacts (directory) CRUD, full profile | ✓ | ✓ | ✓ |
| Advanced filters, tags, company financials | — | ✓ | ✓ |
| Annual review & cooperation analytics | — | — | ✓ |
| Pipeline — signals & leads | |||
| Signals (full module) statuses, activities, source | ✓ | ✓ | ✓ |
| Leads (full module) discovery, from signal | ✓ | ✓ | ✓ |
| Convert lead to project | ○ | ✓ | ✓ |
| Brands | |||
| Brand directory (core) | ✓ | ✓ | ✓ |
| Partner levels & statuses | — | ✓ | ✓ |
| Brand catalog, rebates, PFR report | — | — | ✓ |
| Projects & quotes | |||
| Projects (work container) | — | ✓ | ✓ |
| Quotes & pricing worksheet | — | ✓ | ✓ |
| Master workflow / PO / offer consolidation | — | — | ✓ |
| Email & executive view | |||
| Email log (basic) | ✓ | ✓ | ✓ |
| Email workspace (inbox / M365) | — | ✓ | ✓ |
| Executive dashboard | — | — | ✓ |
| Enterprise modules | |||
| Unified product catalog | — | — | ✓ |
| Marketing & promo campaigns | — | — | ✓ |
| Licensing & Commerce (CSP fulfillment) | — | — | ✓ |
Pro/Enterprise prices are indicative for a 1-year contract; 2- and 3-year terms lower the per-seat price. Details: request a quote. The “Basic” plan is retired — existing records are treated as Free.
Rakon CRM — Free, Pro, Enterprise
Free start for small teams. Pro and Enterprise via contract — per-seat annual pricing (EUR). Full feature matrix above.
Free
0 €
- Up to 10 users in the organization
- Signals, leads, directory, brand directory
- Convert to project visible (locked — needs Pro)
- Right after sign-up — no card
Pro
300 € / seat / year (1-yr contract)
Lower price for 2- or 3-year contracts
- Everything in Free + projects & quotes
- Email workspace (inbox / integration)
- Brand partner levels, advanced directory
- From €300 / seat / year (1-yr contract)
Enterprise
660 € / seat / year (1-yr contract)
Lower price for 2- or 3-year contracts
- Everything in Pro + unified catalog
- Marketing, PFR/rebates, licensing/CSP
- Company analytics, executive dashboard
- From €660 / seat / year (1-yr contract)
CRM plan questions
Is Rakon CRM really free?
Yes — CRM Free has no time limit. It includes up to 10 users in the organization and the full signals & leads pipeline plus directory and brand directory. No hidden fees and no card required to start.
What is the difference between Pro and Enterprise?
Pro adds projects, quotes, email workspace and brand partner levels. Enterprise adds unified product catalog, marketing campaigns, advanced company analytics and licensing/CSP fulfillment — suited for distribution and complex software/services sales.
What does a locked feature in CRM mean?
Features not in your plan stay visible but are greyed out and cannot be used until you upgrade (e.g. “Convert to project” on Free requires Pro). That is intentional — you always see what an upgrade unlocks.
How many team members can I add?
Up to 10 users on CRM Free. For larger teams and Pro/Enterprise plans contact us for per-seat annual pricing.
Is there a Basic plan?
No — Basic is retired. New customers choose Free, Pro or Enterprise. Existing “basic” records are treated as Free until a contract is migrated.