Full overview of Free, Pro and Enterprise for Rakon Flow. The matrix reflects product catalog 2026.15 — what you see here is what Cloud sends to Flow when your plan is active.
crm.rakon.cloud — multi-tenant B2B platform for Signal → Lead → Project → Quote → Operations. Free: pipeline and directory; Pro: projects, quotes and pricing worksheet through accepted quote; Enterprise: operations, catalog, marketing and licensing.
Flow follows a project-first model. Pro runs from first contact to accepted quote, then stops — that is the product boundary. Enterprise picks up where Pro ends: warehouse, procurement, fulfillment, catalog and licensing.
Signals and leads ship with the same feature set as on higher tiers (statuses, activities, email threads on signals and leads). Basic email is included; the full inbox workspace requires Pro. Convert to project is visible but locked until Pro.
One AM/PM runs the project from lead to accepted quote — pricing worksheet (part of the quote, not a separate module), Excel import of vendor quotes, PDF export, brand partner levels, and a higher daily platform AI quota (2,000 calls/day). Once a quote is accepted, sales stops — Pro deliberately does not include operations.
Everything in Pro, plus what happens after the quote is accepted: purchase requisitions, vendor POs, goods receipt, warehouse stock, delivery and invoicing. Plus unified product catalog, marketing campaigns, PFR/rebates and licensing/CSP order tracking.
Flow Assistant and Flowlin help inside the product — not a separate app. AI reads tenant-scoped data through a policy-enforced tool layer (MCP wave 1: read-only).
Chat panel in Flow for questions, search and guided actions — on every plan. Summon Flowlin from the footer (“Ask Flowlin”) or open the assistant directly.
Free includes 20 platform AI calls per day; Pro and Enterprise include 2,000. On any plan, connect your own OpenAI-compatible key at /my/ai for usage billed by your provider.
Assistant tools access only your tenant’s Flow data — never another organization’s. We do not expose write tools or a standalone MCP server in this wave.
Roadmap items (draft quotes, pipeline suggestions, MCP write tools) are not part of the current public offering.
Matrix reflects product catalog 2026.15. In Flow, out-of-plan features stay visible with “minimum {plan} plan required” — not hidden.
| Feature / module | Free €0 | Pro from €300 / seat / yr | Enterprise from €660 / seat / yr |
|---|---|---|---|
| Workspace & directory | |||
| Dashboard, calendar, help | ✓ | ✓ | ✓ |
| Companies & contacts (directory) CRUD, full profile | ✓ | ✓ | ✓ |
| Advanced filters, tags, company financials | — | ✓ | ✓ |
| Annual review & cooperation analytics | — | — | ✓ |
| Pipeline — signals & leads | |||
| Signals (full module) statuses, activities, source | ✓ | ✓ | ✓ |
| Leads (full module) discovery, from signal | ✓ | ✓ | ✓ |
| Convert lead to project | ○ | ✓ | ✓ |
| Brands | |||
| Brand directory (core) | ✓ | ✓ | ✓ |
| Partner levels & statuses | — | ✓ | ✓ |
| Brand catalog, rebates, PFR report | — | — | ✓ |
| Projects & quotes | |||
| Projects (work container) | — | ✓ | ✓ |
| Quotes & pricing worksheet | — | ✓ | ✓ |
| Excel bulk import of vendor quotes fast quote building from a vendor price list | — | ✓ | ✓ |
| Master/child projects AM → PM delegation per brand, quote consolidation | — | — | ✓ |
| Operations — warehouse, procurement, fulfillment | |||
| Purchase requisitions configurable multi-level approval routing | — | — | ✓ |
| Risk-scored approval decisions financial impact, vendor lead time, customer risk | — | — | ✓ |
| Purchase orders auto-numbered, grouped per vendor, sent as email reply | — | — | ✓ |
| Goods receipt & warehouse stock catalog-linked, serial / lot / expiry tracking | — | — | ✓ |
| Delivery & customer invoicing | — | — | ✓ |
| Procurement KPIs cycle time, cash conversion cycle | — | — | ✓ |
| Multi-vendor master consolidation cross-project PO consolidation for large distributors | — | — | ✓ |
| Email & executive view | |||
| Email log (basic) | ✓ | ✓ | ✓ |
| Email threads on signals & leads | ✓ | ✓ | ✓ |
| Email workspace (inbox / M365) | — | ✓ | ✓ |
| Executive dashboard | — | — | ✓ |
| Enterprise modules | |||
| Unified product catalog | — | — | ✓ |
| Marketing & promo campaigns | — | — | ✓ |
| Licensing & Commerce catalog, ordering and tracking for software/CSP licenses | — | — | ✓ |
| AI & Flow Assistant | |||
| Flow Assistant (in-app chat) | ✓ | ✓ | ✓ |
| Platform AI quota Free: 20/day · Pro & Enterprise: 2,000/day | ✓ | ✓ | ✓ |
| Bring your own API key (/my/ai) all plans | ✓ | ✓ | ✓ |
| Cooperation recommendations (Directory) | — | — | ✓ |
Pro/Enterprise prices are indicative for a 1-year contract; 2- and 3-year terms lower the per-seat price. Details: request a quote.
Free start for small teams. Pro and Enterprise via contract — per-seat annual pricing (EUR). Full feature matrix above.
0 €
300 € / seat / year (1-yr contract)
Lower price for 2- or 3-year contracts
660 € / seat / year (1-yr contract)
Lower price for 2- or 3-year contracts
Yes — Flow Free has no time limit. It includes up to 10 users in the organization and the full signals & leads pipeline plus directory and brand directory. No hidden fees and no card required to start.
Pro adds projects, quotes, pricing worksheet (inside the quote), Excel vendor quote import, brand partner levels and a higher daily AI quota — a pure sales flow through the accepted quote. Enterprise adds operations (procurement, warehouse, fulfillment), unified product catalog, marketing campaigns, advanced company analytics and licensing/software order tracking.
Pro is a complete sales flow — projects, quotes, pricing worksheet and Excel import through the accepted quote. It deliberately does not include procurement, warehouse or fulfillment; that starts on Enterprise, which also adds unified catalog, multi-vendor consolidation and licensing/CSP order tracking.
Features not in your plan stay visible but are greyed out and cannot be used until you upgrade (e.g. “Convert to project” on Free requires Pro). That is intentional — you always see what an upgrade unlocks.
Up to 10 users on Flow Free. For larger teams and Pro/Enterprise plans contact us for per-seat annual pricing.
Flow Assistant and Flowlin are built into Flow on every plan. Free includes 20 platform AI calls per day; Pro and Enterprise include 2,000. Bring your own API key at /my/ai works on any plan.
No — Basic is retired. New customers choose Free, Pro or Enterprise. Existing “basic” records are treated as Free until a contract is migrated.
