Beta tester guide

What this beta covers

In this phase we are validating sign-up, email verification, organization onboarding, and reaching the main dashboard. Do not use this guide to test Rakon CRM or other apps from the launcher — those are not part of this checklist. When we ask you to check links, we mean the platform URLs below opening correctly in your browser, not logging into external CRM.

1. Quick link checks

Open each link once (same device/browser you will use for testing). You should get a normal page, not a certificate error or a blank screen.

• Marketing / home — https://rakon.cloud
• Log in — https://rakon.cloud/login
• Sign up — https://rakon.cloud/register

2. Create an account

• Use Sign up with an email you can open on your phone or computer.
• Complete registration. If you use email and password, you must verify your email before the rest of the flow unlocks.
• If the verification email is missing, check Spam or Junk (Yahoo and similar providers often file new senders there). Mark the message as not spam if needed, then use the link inside the email.

3. Organization setup (wizard)

• After sign-in you will be guided through naming your organization (and optional country) and confirming the Free plan.
• Wait on the “preparing workspace” step until it finishes. If it errors, use Try again or refresh once; if it keeps failing, contact us with any support reference shown on the page.
• When setup succeeds you should land on the dashboard. That completes the beta path for this document.

4. If something is stuck

• If a step sends you back to the same screen with an alert, read the message. When you see a support reference on the page, copy that ID and send it to us — we can match it to server logs.
• If the Continue button seems unresponsive, try a refresh, another browser, or wait a minute and submit again (avoid hammering the button).

If you need help, email us at contact@rakon.cloud.

Thank you for testing — your feedback directly shapes the next iteration.